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From259US$ /night
Check-in
11Mar2026Select date
Check-out
12Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
-
Near Playacar Beach
Great
8.6
/10
4.5
4.6
/5

Iberostar Waves Tucan offers a 5-star All-inclusive experience in a tropical rainforest setting. This Playa del Carmen hotel features multiple dining options, pools, and modern amenities suitable for families.

Rooms & Amenities

Rooms at Iberostar Waves Tucan vary from Premium Accessible Rooms to luxurious Junior Suites, providing options for families or couples alike. Features include air conditioning, flat-screen TVs, and balconies with garden or ocean views.

Dining Options

Dining options include 8 restaurants offering international and local cuisine, such as an international buffet for lunch and an à la carte dinner featuring popular Mexican dishes. Guests can also savor Italian specialties at La Góndola and enjoy quick bites at the Snack Bar.

Leisure & Activities

Iberostar Waves Tucan features four pools and Aqua Fun, designed specifically for kids. The hotel offers a variety of leisure activities including a dedicated diving center for certified guests and entertainment programs that include magic shows and sports.

Services & Entertainment

Services include babysitting for families, a spa with relaxation sessions, and a fitness room for exercise enthusiasts. The hotel also hosts live shows for entertainment, creating a family-friendly atmosphere.

“What strikes me most is the unusual combination of rainforest and beachfront, with coatis roaming the grounds near immaculate white sands. Dedicated family amenities include specialized activity programs, alongside plentiful water sports and diving; I can see why many find it a relaxing choice. International awards recognize its high service standards.”
Hotel logo
Sophia TurnerEditorial Director at Spahotels
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Choose your room type

Iberostar Waves Tucan offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premium Accessible Room
2 persons
380 sq. feet 
2 King Size Beds
Shower
Balcony
Premium Tropical View
2 persons
380 sq. feet 
2 King Size Beds
Shower
Coffee machine
Premium Near Beach
2 persons
380 sq. feet 
2 King Size Beds
Shower
Coffee machine
Premium Pure Wellness
2 persons
380 sq. feet 
2 Double beds
Shower
Balcony
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Price and Room Availability

Check availability and prices for your dates now!

Facilities

Iberostar Waves Tucan offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.7/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Tennis court
  • Billiard tables
  • Archery
  • Yoga class

Services

  • Paid airport shuttle
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Dining Onsite

Iberostar Waves Tucan offers a delightful array of dining experiences that embrace the rich flavors of local and international cuisines. Guests can savor light snacks by the poolside or indulge in sumptuous meals featuring authentic Mexican dishes, all while surrounded by the lush beauty of nature.
Iberostar Waves Tucan Playa del Carmen Restaurant photo The photo shows a cozy and stylish interior, likely a wine tasting room or lounge. The space is bathed in natural light coming from large glass doors that offer a view of greenery and possibly an outdoor area. 

The room features a warm color palette
Iberostar Waves Tucan Playa del Carmen Restaurant photo The photo shows a brightly lit restaurant interior. The ceiling is high and features a thatched roof supported by large, orange pillars. The walls are painted in a vibrant purple. 

Numerous tables are set for dining. Many have green and white checke
Iberostar Waves Tucan Playa del Carmen Restaurant photo The photo shows a bright and airy restaurant with a casual, beachy vibe. The restaurant appears to be indoors but has large windows or openings that let in plenty of natural light and offer a view of lush greenery and possibly the ocean. 

The decor

Buffet Tulum

International buffet with local flavors
Ambiance
Family-friendly setting under thatched roofs, surrounded by exotic plants and wildlife
Key Offerings
A vibrant buffet featuring popular Mexican dishes, including tacos and an appetizer station, perfect for leisurely breakfasts and lunches
Reservation
No
Open for breakfast and lunch from 7:00 AM - 10:30 AM and 12:00 PM - 5:00 PM daily

Palapa Sur La Marimba

Steakhouse
Ambiance
Relaxed open-air dining in a lush tropical setting
Key Offerings
Specializes in perfectly grilled steaks and fresh dishes, ideal for lunch after a swim or a cozy dinner underneath the stars
Reservation
No
Open for lunch and dinner from 12:00 PM - 5:00 PM and 6:30 PM - 9:00 PM daily

Bonsai

Japanese
Ambiance
Intimate dining space focusing on authentic Japanese cuisine
Key Offerings
Enjoy a delectable selection of sushi and other traditional Japanese dishes, perfect for immersing in a different culture during dinner
Reservation
Yes
Open for dinner from 6:30 PM - 9:00 PM daily

Mare Nostrum

Mediterranean
Ambiance
Charming open-air atmosphere with a touch of elegance
Key Offerings
An exquisite selection of Mediterranean dishes, with fresh seafood offerings, ideal for a romantic dinner
Reservation
Yes
Open for dinner from 6:00 PM - 9:00 PM daily

Iberostar Waves Tucan Location

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
Map view
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa del Carmen, Mexico, 77710
Nearby
Piste Cyclable sur Paseo Xaman-Ha
1400 ft
Restaurants
Les Crepes de Paris
1.6 mi
Avenida Paseo Xaman-Ha 25 Playacar Center
Explore Playa del Carmen
Explore the Vibrant Surroundings
Top Attractions
Activities
Dining
Entertainment
Xcaret
Xcaret
10-minute drive
An eco-archaeological park featuring a range of activities including wildlife encounters, cultural performances, and river tours.
Quinta Avenida
Quinta Avenida
10-minute drive
A lively pedestrian street packed with shops, cafes, and local art. Perfect for a leisurely stroll and people-watching.
Cenote Calavera
Cenote Calavera
30 minutes walking
A natural sinkhole ideal for swimming, with crystal-clear waters and a unique diving experience surrounded by lush flora.
Mahi Golf Course
10-minute walk
An 18-hole golf course offering a challenging game amid stunning scenery. Suitable for players of all skill levels.
Piste Cyclable sur Paseo Xaman-Ha
5 minutes walking
A dedicated cycling path perfect for biking enthusiasts. Rent a bike locally and explore the scenic routes at your own pace.
Les Crepes de Paris
Les Crepes de Paris
10-minute drive
Charming cafe known for its authentic French crepes. Offers a cozy atmosphere with both sweet and savory options.
Centro Maya
Centro Maya
10-minute drive
Shopping and dining hub featuring a variety of restaurants. Great for a casual meal or grabbing local souvenirs.
Los Fundadores Park
Los Fundadores Park
30 minutes walking
A vibrant park showcasing local culture with live music and performances. Family-friendly and perfect for evening relaxation.
Kool Beach Club
15-minute drive
Popular beach club with DJs and live music. Offers sun loungers, beachside service, and a fun nightlife atmosphere.

Getting around
City Centre
Playa del Carmen5 min  ·  1.9 mi
Airports
Playa Del Carmen, Quintana Roo (PCM)5 min  ·  2.0 mi
Cozumel International Airport (CZM)49 min  ·  20.0 mi
Access exclusive early booking discounts.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
At the hotel Iberostar Waves Tucan guests are invited to a full breakfast served for free. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese
Number of rooms:
22
Former name
iberostar tucan

Reviews and Ratings

Reviews from guests about their experience.
Review score
Based on 225 verified reviews
8.6/10
Great
88%
Recommend
Breakfast
10.0/10
Cleanliness
8.9/10
Comfort
8.9/10
Facilities
8.7/10
Free Wi-Fi
8.6/10
Location
9.2/10
Staff
9.0/10
Value for money
8.2/10
Pros
Natural surroundings
Warm staff
Spotless resort
Cons
Uncomfortable beds
Poor food
Outdated rooms
Guest reviews
based on 301 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Iberostar Waves Tucan
What is the distance from Iberostar Waves Tucan to Playa del Carmen Maritime Terminal?
Iberostar Waves Tucan is 3 km from Playa del Carmen Maritime Terminal.
How far is Iberostar Waves Tucan from the nearest airport?
The hotel is 5 km from Aeropuerto de Playa del Carmen.
What are the check-in and check-out times at Iberostar Waves Tucan?
Check-in is at 15:00 and check-out is at 12:00.
What are the dining options at Iberostar Waves Tucan?
The hotel features four dining establishments offering a variety of cuisines, including Mediterranean and Japanese.
Is there a children's program available at Iberostar Waves Tucan?
The hotel offers a kids' club and an activity program designed for children aged 4 to 17.
What amenities does the spa at Iberostar Waves Tucan offer?
The on-site spa offers treatments like facials, massages, body scrubs, and access to facilities like a sauna and steam room.
What recreational activities are available at Iberostar Waves Tucan?
Guests can enjoy activities such as archery, billiards, diving, snorkeling, and tennis.
What room amenities are provided in the accommodations at Iberostar Waves Tucan?
Rooms include air conditioning, a flat-screen TV, a mini-fridge, a safety deposit box, and a private bathroom.
What kind of beach access does Iberostar Waves Tucan offer?
The hotel has direct beach access where guests can relax under sun umbrellas.
Is Wi-Fi available at Iberostar Waves Tucan?
Free Wi-Fi is available for all guests.
What languages do the staff at Iberostar Waves Tucan speak?
Staff members at the hotel speak German, English, Spanish, and French.
How far is the nearest beach from Iberostar Waves Tucan?
The nearest beach, Playacar Beach, is 1 km from the hotel.
Can guests enjoy live entertainment at Iberostar Waves Tucan?
The hotel features evening entertainment including live music and performances.

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Rooms and Guests2 Guests, 1 Room