What is the distance from Iberostar Waves Tucan to Playa del Carmen Maritime Terminal?
Iberostar Waves Tucan is 3 km from Playa del Carmen Maritime Terminal.
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Iberostar Waves Tucan, Playa del Carmen
259US$
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Key details
About the Hotel
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
- Near Playacar Beach
Perfect
8.6
4.6
Loved by guests
"The hotel grounds are full of Coati , Peacocks, spider monkeys, lizards and various other animals."
"The food was always fantastic, easily the best I've had on any vacation."
"The resort is an eco resort so they are plastic bottle-less and the rooms electricity goes on stand by when no one is present in the room."
Iberostar Waves Tucan offers a
Rooms & Amenities
Rooms at Iberostar Waves Tucan vary from Premium Accessible Rooms to luxurious Junior Suites, providing options for families or couples alike. Features include air conditioning, flat-screen TVs, and balconies with garden or ocean views.
Dining Options
Dining options include 8 restaurants offering international and local cuisine, such as an international buffet for lunch and an à la carte dinner featuring popular Mexican dishes. Guests can also savor Italian specialties at La Góndola and enjoy quick bites at the Snack Bar.
Leisure & Activities
Iberostar Waves Tucan features four pools and Aqua Fun, designed specifically for kids. The hotel offers a variety of leisure activities including a dedicated diving center for certified guests and entertainment programs that include magic shows and sports.
Services & Entertainment
Services include babysitting for families, a spa with relaxation sessions, and a fitness room for exercise enthusiasts. The hotel also hosts live shows for entertainment, creating a family-friendly atmosphere.
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Premium Pure Wellness
2 persons
35 m²
2 Double beds
Shower
Balcony
room details
Premium Room
2 persons
35 m²
2 King Size Beds
Shower
Balcony
room details
Premium Accessible Room
2 persons
35 m²
2 King Size Beds
Shower
Balcony
room details
Last Room Available
2 persons
35 m²
2 King Size Beds
Shower
Balcony
room details
Show all roomsLess
Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Tennis court
- Billiard tables
- Archery
- Yoga class
Services
- Paid airport shuttle
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Picnic area/ Tables
Business
- Meeting/ Banquet facilities
Children
- Babysitting/Child services
- Children's buffet
- Children's pool
- Children's play area
- Kids club
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
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Dining Onsite
Iberostar Waves Tucan offers a delightful array of dining experiences that embrace the rich flavors of local and international cuisines. Guests can savor light snacks by the poolside or indulge in sumptuous meals featuring authentic Mexican dishes, all while surrounded by the lush beauty of nature.
Buffet Tulum
International buffet with local flavors
Ambiance
Family-friendly setting under thatched roofs, surrounded by exotic plants and wildlife
Key Offerings
A vibrant buffet featuring popular Mexican dishes, including tacos and an appetizer station, perfect for leisurely breakfasts and lunches
Reservation
No
Open for breakfast and lunch from 7:00 AM - 10:30 AM and 12:00 PM - 5:00 PM daily
Palapa Sur La Marimba
Steakhouse
Ambiance
Relaxed open-air dining in a lush tropical setting
Key Offerings
Specializes in perfectly grilled steaks and fresh dishes, ideal for lunch after a swim or a cozy dinner underneath the stars
Reservation
No
Open for lunch and dinner from 12:00 PM - 5:00 PM and 6:30 PM - 9:00 PM daily
Bonsai
Japanese
Ambiance
Intimate dining space focusing on authentic Japanese cuisine
Key Offerings
Enjoy a delectable selection of sushi and other traditional Japanese dishes, perfect for immersing in a different culture during dinner
Reservation
Yes
Open for dinner from 6:30 PM - 9:00 PM daily
Mare Nostrum
Mediterranean
Ambiance
Charming open-air atmosphere with a touch of elegance
Key Offerings
An exquisite selection of Mediterranean dishes, with fresh seafood offerings, ideal for a romantic dinner
Reservation
Yes
Open for dinner from 6:00 PM - 9:00 PM daily
Location
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Landmark
Xcaret
3.8
km
Landmark
Quinta Avenida
3.4
km
Landmark
Fun Fitness Globetrotters
680 m
Mall
Playacar Center Shopping Mall
800 m
Landmark
Cenote Calavera
2.5
km
Beach
Playacar Beach
3.9
km
Landmark
Mahi Golf Course
690 m
Park
Xel-Ha Park
1.4
km
Landmark
Hard Rock Campo de Golf
1.1
km
Landmark
Zona Arqueologica Playa del Carmen
2.3
km
Store
Centro Maya
3.0
km
Landmark
Alltournative
1.3
km
Golf Course
Campo de Golf Playacar
1.4
km
Mall
City Club
1.5
km
Mall
Starbucks
1.5
km
Landmark
Playa del Carmen Archeological Site
1.6
km
Landmark
Los Fundadores Park
2.8
km
Landmark
Disabled-friendly beach
2.8
km
Landmark
Maya ruins
1.6
km
Landmark
Cenote Carwash
2.3
km
Landmark
Bel Air Animal Park
2.3
km
Amusement Park
Xplor Park
3.4
km
Landmark
Casa Tzutuhil
2.6
km
Landmark
Ruinas Mayas
2.1
km
Landmark
Xaman Ha Ruins
2.3
km
Spa Centre
Casa de Aves
2.2
km
Landmark
La Sirena's Fine Mexican Handcrafts
2.9
km
Landmark
Playacar Golf Club
2.9
km
Landmark
Xaman Ha Aviary
2.8
km
Nearby
Piste Cyclable sur Paseo Xaman-Ha
410 m
Restaurants
Les Crepes de Paris
2.6
km
Avenida Paseo Xaman-Ha 25 Playacar Center
Explore Playa del Carmen
Explore the Vibrant Surroundings
Xcaret
10-minute drive
An eco-archaeological park featuring a range of activities including wildlife encounters, cultural performances, and river tours.
Quinta Avenida
10-minute drive
A lively pedestrian street packed with shops, cafes, and local art. Perfect for a leisurely stroll and people-watching.
Cenote Calavera
30 minutes walking
A natural sinkhole ideal for swimming, with crystal-clear waters and a unique diving experience surrounded by lush flora.
Les Crepes de Paris
10-minute drive
Charming cafe known for its authentic French crepes. Offers a cozy atmosphere with both sweet and savory options.
Centro Maya
10-minute drive
Shopping and dining hub featuring a variety of restaurants. Great for a casual meal or grabbing local souvenirs.
Los Fundadores Park
30 minutes walking
A vibrant park showcasing local culture with live music and performances. Family-friendly and perfect for evening relaxation.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Robert
United States,
March
2025
5.8/10
I recently stayed at Iberostar Tucan in Playa del Carmen, and overall, it was a wonderful experience. The natural environment was beautiful, with exotic animals roaming freely, plus the food was quite tasty. However, I did encounter a few issues during check-in and with a couple of room amenities that could use improvement.
Rooms
7.0
The room was large and clean, with a great bathroom featuring a walk-in shower. However, I found the decor a bit dated and lacked some amenities like a dresser.
Service
6.0
The service was generally excellent, especially in the a la carte restaurants, though I did have a frustrating experience during check-in that could have been smoother.
Location
9.0
The resort's location is fantastic, allowing easy access to both the beach and the main town, making it a safe place to walk around.
Dining
8.0
The food was good overall, especially at the a la carte restaurants. Although the buffet selection was smaller than I expected, the flavors were enjoyable.
Facilities
7.0
The facilities were quite nice, with expansive pools and a lively atmosphere. However, the gym's maintenance issues were a downside.
Harold
United States,
January
2025
6.0/10
I had an amazing family vacation at Iberostar Waves Tucan. The resort was beautiful and well-maintained, with lots of wildlife to observe. The food at the buffets was impressive, and the entertainment options were fantastic. However, I did find the air conditioning in my room wasn't cold enough and the beach was not as clear due to seaweed. Overall, I can't wait to return! 😄🌴
Rooms
8.0
My room was clean and comfortable, although the air conditioning could have been cooler. It had an excellent location for pool and beach access.
Service
10.0
The staff were overwhelmingly kind and helpful, making us feel welcomed. The entertainment crew was engaging without being overbearing.
Location
8.0
The resort is set in a lovely lush environment, close to Playa del Carmen, but I had to walk a bit for clearer waters on the beach.
Dining
9.0
Food variety was excellent with plenty of options at the buffets, and the taco stands on the beach were a nice touch. The only downside was the seaweed issue on the beach.
Facilities
9.0
The pools were warm and inviting, and I enjoyed the nightly shows, especially the Mayan Pre-Hispanic show.
Mildred
United States,
December
2024
6.2/10
I had a fantastic stay at Iberostar Waves Tucan, enjoying its jungle vibe and beautiful grounds filled with wildlife. The food options were varied, and the buffets were my favorite, though some dining experiences required reservations. The beach was lovely but had some seaweed issues towards the end of my visit. Overall, the staff was friendly and made my trip enjoyable! 🌴🌊
Rooms
8.0
My room was clean with a good-sized balcony; however, the decor felt a bit dated compared to what I expected.
Service
9.0
I found the staff to be friendly and welcoming, especially Demi at the front desk and Eduardo, who made everyone feel at home.
Location
10.0
The resort is perfectly located with beautiful grounds and direct beach access, and I loved the jungle atmosphere full of wildlife.
Dining
7.0
The buffets offered a great selection, but I had to plan ahead for the reservation-only restaurants, which could be tricky for larger groups.
Facilities
8.0
The facilities included beautiful pools and beach access, which made my stay very comfortable, despite some annoying bugs in the room.
Peter
United States,
November
2024
7.4/10
I had an overall fantastic stay at Iberostar Tucan, where the natural jungle surroundings and friendly staff really stood out. My room was tidy and well-kept, but it could definitely use some updating. While the buffet food was great, I did encounter some challenges with restaurant reservations and noisy nights, which slightly dampened my experience.
Rooms
7.0
My room was clean, but felt a little dated and needed some renovation. The noise from next door was bothersome at times.
Service
9.0
The staff was fabulous and always friendly, making me feel welcome and taken care of during my stay.
Location
8.0
The resort's location was awesome, nestled in a beautiful jungle environment that made for great wildlife encounters, though it was a bit noisy at times.
Dining
7.0
The buffet was impressive with a variety of delicious options, though I had issues with restaurant reservations that caused some frustration during my visit.
Facilities
8.0
The pool was large and clean with plenty of space, but I found it challenging to secure sun loungers at busy times.
Jon
United States,
November
2024
6.2/10
I had a mixed experience at Iberostar Waves Tucan during my stay. The beach and overall location are absolutely stunning, and the activities for families are a great plus. However, I found the dining options to be below expectations and occasionally crowded, which detracted from my enjoyment. While some staff were incredibly friendly and helpful, I did encounter issues with service consistency during peak times, which was disappointing. 🌴😕
Rooms
7.0
The rooms were clean but felt a bit dated, with limited drawers for storage.
Service
6.0
The staff were generally friendly and attentive, though I experienced inconsistencies in service during peak meal times.
Location
9.0
The hotel is set in a beautiful area, surrounded by a maintained jungle-like environment and a stunning beach.
Dining
5.0
While the main buffet had a decent selection, the food quality was below what I hoped for, especially in the evenings.
Facilities
7.0
The facilities were good overall, with nice swimming pools and activities, though the gym closure was inconvenient.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
is available in for free.
Breakfast
At the hotel Iberostar Waves Tucan guests are invited to a full breakfast served for free.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Portuguese
Number of rooms:
22
Former name
iberostar tucan
FAQs
About Iberostar Waves Tucan
How far is Iberostar Waves Tucan from the nearest airport?
The hotel is 5 km from Aeropuerto de Playa del Carmen.
What are the check-in and check-out times at Iberostar Waves Tucan?
Check-in is at 15:00 and check-out is at 12:00.
Is parking available at Iberostar Waves Tucan?
Public parking is available on-site for free, and reservations are not needed.
What are the dining options at Iberostar Waves Tucan?
The hotel features four dining establishments offering a variety of cuisines, including Mediterranean and Japanese.
Is there a children's program available at Iberostar Waves Tucan?
The hotel offers a kids' club and an activity program designed for children aged 4 to 17.
What amenities does the spa at Iberostar Waves Tucan offer?
The on-site spa offers treatments like facials, massages, body scrubs, and access to facilities like a sauna and steam room.
What recreational activities are available at Iberostar Waves Tucan?
Guests can enjoy activities such as archery, billiards, diving, snorkeling, and tennis.
What room amenities are provided in the accommodations at Iberostar Waves Tucan?
Rooms include air conditioning, a flat-screen TV, a mini-fridge, a safety deposit box, and a private bathroom.
What kind of beach access does Iberostar Waves Tucan offer?
The hotel has direct beach access where guests can relax under sun umbrellas.
Is Wi-Fi available at Iberostar Waves Tucan?
Free Wi-Fi is available for all guests.
What languages do the staff at Iberostar Waves Tucan speak?
Staff members at the hotel speak German, English, Spanish, and French.
How far is the nearest beach from Iberostar Waves Tucan?
The nearest beach, Playacar Beach, is 1 km from the hotel.
Can guests enjoy live entertainment at Iberostar Waves Tucan?
The hotel features evening entertainment including live music and performances.
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